Privacy Policy

1. Introduction

MEP ENGINEERING GROUP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in various ways, including:

2.1 Personal Data

When you contact us or request our services, we may collect personally identifiable information such as:

• Name and contact information (email address, phone number)
• Company name and position
• Project details and requirements
• Billing and payment information
• Communication preferences

2.2 Technical Data

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer support
• Process project agreements and transactions
• Send you technical notices, updates, and administrative messages
• Improve our website and services
• Communicate with you about our services and promotions
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf
• Business Transfers: In connection with any merger, sale, or acquisition of our company
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you have given us explicit permission to share your information

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service

To exercise these rights, please contact us using the contact information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our services, you consent to the transfer of your information to the Kyrgyz Republic and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: MEP ENGINEERING GROUP
• Phone: +996 708 441 344
• WhatsApp: +996 557 002 102
• Email: info@mepeg.kg
• Email: mepegllc@gmail.com

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Kyrgyz Republic. Any disputes relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Kyrgyz Republic.